Privacy Policy

Ridgemoor Insurance Services (Ridgemoor Insurance Services, a dba of Hanna Ventures LLC, “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you interact with our website, agents, or services, how we use that information, and the choices you have. This policy is intended to comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Information we collect

We collect information you voluntarily provide when you contact us or request a quote, including:

• Identifiers such as your name, email address, phone number, ZIP code, and (when applicable) address.
• Insurance-related information you choose to share, such as the type of coverage you are considering, general health or lifestyle information relevant to underwriting, and beneficiaries.
• Communications you send to us by phone, SMS, email, or our website forms.
• Limited technical information collected automatically by our website (such as IP address and browser type) for security and basic analytics.

We do not knowingly collect personal information from children under 16.

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide quotes.
• Submit insurance applications to carriers on your behalf, with your consent.
• Service policies you place with us, including renewals, beneficiary changes, and claims support.
• Meet our legal, licensing, and regulatory obligations as a California-licensed insurance producer.
• Send transactional and informational communications you have opted into, including SMS where applicable.

How we share your information

We do not sell your personal information. We share information only as necessary to provide insurance services, including:

• With insurance carriers and their affiliates to obtain quotes and process applications you authorize.
• With service providers who help us operate our business (such as email, SMS, and document-handling vendors), under contracts that limit their use of your information to performing services for us.
• With regulators, courts, or law enforcement when required by law.

Your California privacy rights

California residents have specific rights under the CCPA/CPRA, including:

• Right to know what personal information we collect, use, and disclose about you.
• Right to delete personal information we have collected, subject to legal and regulatory exceptions (for example, records we must retain as a licensed insurance producer).
• Right to correct inaccurate personal information.
• Right to opt out of sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.
• Right to non-discrimination for exercising any of these rights.

To exercise any of these rights, contact us at york@hannaoffice.com. We will verify your identity before responding to a rights request, consistent with CCPA requirements.

Data retention

We retain personal information for as long as needed to provide services and as required by California insurance recordkeeping rules and other applicable laws. Policy-related records are generally retained for the duration of the policy and a period thereafter consistent with regulatory requirements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes may be communicated through additional notice on this page.

Contact us

For privacy questions or to exercise your rights, email york@hannaoffice.com or write to us at 3520 Dehesa Meadow Rd, El Cajon, CA 92019. You can also call (586) 495-6160.

For information about how we communicate with you by SMS, see our SMS Terms.